Shipping & Returns

Shipping Policy

At Zouak Maroc, we sell a cornucopia of amazing products and, with a little help from our third-party pals, we ship them all over this beautiful planet. Shipping costs and times are like a box of chocolates – you never know exactly what you’re gonna get until you check out. But don’t worry, we’ll show you the shipping costs upfront, and they’ll be included in your grand total at checkout.

After you place your order, expect not one but TWO emails from us. The first email is your order confirmation – it’s like a digital handshake. If there’s a typo, a mix-up, or if your cat walked across your keyboard while you were ordering, let us know ASAP!

The second email is the pièce de résistance: the shipping confirmation. This email includes a magical tracking number that lets you stalk your order as it journeys its way to your door.

When your order arrives, we’d love to hear about your unboxing experience. Feedback and reviews are the oxygen we breathe here at Zouak Maroc. And hey, if you’re feeling generous, give us a thumbs-up on social media. We’ll be eternally grateful and might even do a happy dance!

Return & Exchange Policy

Every product we make is as unique as a unicorn – crafted just for you when you place your order. This means that once it’s yours, it’s yours for keeps. So, if you accidentally ordered a neon green hoodie instead of classic black, or suddenly decided you’re more into paisley than polka dots, we can’t swap it out or take it back. Sorry, no do-overs!

But hey, we’re not total meanies. If your order arrives looking like it’s been through a tornado or sporting a factory flaw, our trusty printing pals will step up. Just holler at us within 20 days of receiving your item, and we’ll get you a shiny new reprint or a full refund. Speed is of the essence here, so drop us a line ASAP and we’ll sort it out faster than you can say "Zouak Maroc"!